TechnoMindsSaudi digital infrastructure

Developer documentation

Request inspection

The authenticated request log is the inspection surface. Search by request ID, confirm the organization and product context, read the structured status and error classification, and attach only the ID—not credentials or customer payloads—to a support case.

Create sandboxDeveloper center

Implementation guide

What the integration should preserve.

  1. 01

    Copy the request ID from the API response or console.

  2. 02

    Confirm the environment before interpreting the state.

  3. 03

    Compare the operation and idempotency identity with the source-system record.

  4. 04

    Check whether retry is explicitly safe, unsafe, or awaiting reconciliation.

  5. 05

    Open a case from the signed-in console so organization context remains server-authorized.

Relevant paths

GET /v1/request-logsGET /v1/request-logs/:idPOST /v1/support-cases

Example

Request ID: req_01J…
Environment: sandbox
Include: operation, observed timestamp, structured error code
Exclude: bearer token, API key, webhook secret, customer payload

Continue reading

ErrorsIdempotencyUnknown outcomesAuthentication